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Celtech Smart Door Locks
Frequently asked questions
What is the difference between a certified smart lock and a non-certified one?
Certified smart locks (such as SIRIM-certified models) are tested for mechanical durability, electrical safety, and compliance with Malaysian standards. Non-certified locks may function well initially but often lack verified fire resistance, long-term endurance testing, and regulatory approval—especially important for high-rise and developer projects.
How does door structure affect smart lock performance?
Door material, thickness, internal reinforcement, and mortise design directly affect lock lifespan and motor load. Improper pairing between door structure and lock mechanism can cause higher motor fatigue, increased battery consumption, and long-term failure. This is why Celtech evaluates door conditions before recommending a model.
Are smart locks suitable for fire-rated or security doors?
Yes, but only if the lock itself is fire-rated and approved for such doors. Installing non–fire-rated locks on fire-rated doors may compromise compliance. Celtech selects smart locks designed to maintain fire rating integrity, which is critical for developer and commercial applications.
How secure is fingerprint recognition compared to PIN or card access?
Fingerprint recognition offers convenience and uniqueness, but true security comes from the quality of the biometric sensor and encryption chip, not just the method. Celtech-approved smart locks use high-accuracy sensors and secure processing, reducing false acceptance and improving consistency across users.
What happens if there is a power failure or battery depletion?
Our smart locks are designed with low-power consumption systems, advance battery alerts, and emergency access options such as mechanical keys or external power interfaces. This ensures access reliability even during unexpected situations.
Is a higher-priced smart lock always more reliable?
Not necessarily. Reliability depends on engineering quality, certification, door compatibility, and installation standards, not just price. Celtech prioritises certainty and suitability, ensuring the lock performs consistently over its intended lifespan.
How important is cable quality in CCTV installations?
Cable quality directly affects signal stability, image clarity, and long-term reliability. Poor-quality cables can lead to signal loss, interference, and frequent maintenance issues. Celtech uses tested cabling standards to ensure consistent performance over time.
Can CCTV systems be scaled after initial installation?
Yes, but scalability depends on NVR capacity, network infrastructure, and power planning. Celtech designs CCTV systems with future expansion in mind, especially for commercial and multi-unit projects.
What is the biggest misconception about smart home systems?
Many assume smart homes are just about convenience. In reality, a properly designed smart home system focuses on system stability, device compatibility, network reliability, and long-term maintenance. Poor planning can result in delays, lag, or disconnected devices.
Why does Celtech emphasise consultation before installation?
Because security systems are not one-size-fits-all. A short consultation prevents misconfiguration, future failures, compliance issues, and unnecessary costs, especially for multi-unit or high-rise projects.